Pre Sales Support 8 views

We are hiring Pre-Sales Support professionals to engage with qualified leads and drive the conversion

of prospects into clients across our suite of software solutions. Working closely with the Sales Manager,

After-Sales, and Technical teams, you will be responsible for following up on shortlisted leads,

understanding client needs, presenting suitable solutions, and guiding prospects through the final

stages of the sales process.

You will act as the key link between the sales and implementation teams by conducting product

presentations, demonstrating system capabilities, gathering client requirements, and preparing them for

onboarding. You will also support proposal preparation, prepare agreements and proforma invoices,

clarify technical and functional questions, and ensure all necessary information is collected before

formal handover to the After-Sales team. This role requires strong communication skills, business

understanding, persuasion ability, and a customer-oriented mindset.

1. Bachelor’s degree in Business, Information Systems, Computer Science, Marketing, or a related field
2. 0-2 years of experience in pre-sales, sales support, customer engagement, or a similar role
3. Strong understanding of enterprise software solutions (ERP, POS, CRM, or similar systems)
4. Excellent communication, presentation, and negotiation skills
5. Ability to understand client business needs and map them to software solutions
6. Comfortable conducting product demonstrations and client meetings (onsite or remote)
7. Basic understanding of software systems, databases, and APIs is an advantage
8. Strong interpersonal skills and ability to work in a fast-paced sales environment
9. Fluency in English and Amharic; additional languages are a plus