Software Implementor 14 views

We are hiring Software Implementers to lead the successful deployment, onboarding, training, and go-

live of clients across our suite of software solutions. Working closely with the After-Sales Support and

Technical teams, you will ensure customers are fully prepared to adopt our systems through effective

implementation, user training, and on-site support.

You will serve as the bridge between our technical team and end users, configuring software based on

client requirements, installing and setting up solutions, delivering hands-on training, facilitating go-live,

and gathering user feedback to support continuous improvement. You will also assist clients during the

transition to live operations, resolve implementation-related issues, and ensure they are confident in

using our software. This role requires excellent communication skills, adaptability, problem-solving

abilities, and a strong customer-focused approach.

1. Bachelor’s degree in Information Systems, Computer Science, Business, or a related field
2. 0-1 years of experience in software implementation, technical support, client onboarding, or a similar role
3. Good understanding of enterprise software solutions such as ERP, POS, CRM, Accounting, or Inventory Management systems
4. Strong communication, presentation, and interpersonal skills
5. Ability to understand business requirements and translate them into software configurations
6. Basic understanding of databases, APIs, networking, and software troubleshooting is an advantage
7. Ability to work independently, manage multiple implementation projects, and meet deadlines
8. Fluency in English and Amharic; additional languages are a plus
9. Willingness to travel to client sites for implementation, training, and go-live support