Job Description
Summary
The Sales & Marketing Manager will be primarily responsible for executing the sales strategy of the hotel with the ultimate objective of maximizing revenues across all revenue-generating outlets including Accommodation, meetings and events, and food and beverage.
Key Duties & Responsibilities
- Devise and implement the overall sales and marketing plan for the hotel and actively monitor its
- Progress in terms of achieving KPIs, budgets and revenues.
- Build on and develop relationships with our current clients.
- Analyze current markets and identify new markets and potential clients.
- Organize and conduct site inspections and familiarization trips in conjunction with the Hotel team.
- Proactively monitor the Hotel’s profile on the various social media platforms and ensure
- appropriate responses are posted in a timely fashion.
- Liaise with our Digital Team in managing the content of the Hotel’s website.
- Develop and agree departmental sales plans and communicate them clearly to all parties.
- Ensure in-house promotional material is current, and effective and supports any new sales and
Marketing promotions.
- Manage the guest database and ensure that client’s details are accurate and up-to-date.
- Ensure that all client correspondence is tracked and recorded, including quotations and contracts.
- Maintain the highest standards of professional conduct at all times when dealing with clients,
- guests etc.
- Submit weekly Sales & Marketing activity reports to the General Manager and Directors.
Your team
- Lead and develop your Sales & Marketing team by proactively coaching and mentoring the team
Members.
- Monitor the progress of your sales team through weekly activity reports.
Required: -One
Job Requirements
What we are looking for:
- At least 3 years plus experience in a similar role within the hospitality industry t
- Commercially focused, can analyse market data and be results-driven
- Articulate, confident communicator at all levels both with colleagues and clients.
- Strong understanding of digital marketing including web analytics metrics and tools.
- Ambitious, creative and the ability to influence decisions.
- BA degree in marketing or any other related field of study.
- High level of customer focus and understanding.
More Information
- Address Ethiopia
- Experience Level Manager
- Total Years Experience 10-20