Job Description
Major Responsibility
- Handle and maintain the proper functionality of Horizon system and other sponsorship hardware in the AP as per the technical and business requirements to ensure the effective and efficient use of sponsorship business.
- Receive, sort out, add route, produce Correspondence Control Form (CCF) and complete Sponsor to Child communications (Sponsor letters, Gifts/Parcels, GNs, queries, IL, etc) in the system and dispatch them to the respective project officers with proper documentation for timely action with accountability.
- Ensure the delivery of child to sponsor (C-S) communications by checking the translated letters, producing sponsor labels and close all open correspondences in horizon system in accordance with sponsorship standards
- Check data quality and encode child monitoring data (Health/Nutrition. Immunization, Education and quarterly RC presence of children) and record all regularly Child/Family Support and Participation into horizon with proper documentation.
- Follow up, resolve and report RC case management issues, data discrepancies, backlogs, etc… in closely working with Community Engagement and sponsorship officer and other AP team.
- Perform hope system upgrade and data reconciliation process as per the schedule and GC sponsorship guideline, ensure data transfer to/from GC server and report to CPO and HO Sponsorship System Support unit for follow up action.
- Handle and Manage all Registered Children (RC) personal files and sponsorship documents according to sponsorship standards and check lists.
- Review and upload Sponsorship 2.0 activities/products such as (CGVs, CGPs, CUPs, CUVs…and etc) in horizon system to enhance child participation and voice.
- Handle and review system related activities on Annual Progress Report (APR), Christmas Card (CC), and other data related to AUTO APR information for data quality certifications on timely manner.
Job Requirements
Required Education, training, license, registration, and certification:
- BA/BSC in MIS, ICT, English, Psychology, Sociology, Development Studies and other relevant fields. Preferred: BA/BSC in ICT, MIS and other related fields
Required Professional Experience:
- Minimum 3 years and above experience in child sponsorship operation.
- Basic computer skills in Windows, Ms Excel, Word, publisher and power point.
- Fluent writing and spoken English.
- Good knowledge in WV sponsorship programs is preferred.
Language Requirements:
- Tigrigna, English, Amharic
Interested applicants can send their updated CVs using the link:
World Vision is a child-focused organization that is committed to safeguarding all children as well as adult beneficiaries, and has zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them.
Disclaimer: World Vision Ethiopia is a reputable organization that values transparency and fairness in its recruitment process and does not solicit any money for any job application. We encourage all job seekers to be cautious of any job ads that require payment or personal information upfront. If you have any questions or concerns about our job ads or recruitment process, please do not hesitate to contact us directly.
More Information
- Address Ethiopia
- Experience Level Mid level
- Total Years Experience 0-5
